OPERATIONAL ASSESSMENTS
The first step in the approach to improving a property’s Food and Beverage product is to understand how your business currently works and to compare that outcome with both industry standards and industry best practices. Our experts will tour your facility, meet with management staff, and review these areas:
• Financial data including: Revenue, Staffing, Expenses, Budgets
• Pricing Philosophy
• Menus
• Food & Beverage Marketing Collateral
• Scheduling Practices
• Training/Employee Retention Practices
• Staff Selection Practices
• Back of House Processes
• Cost Control Procedures
• Standard Operating Procedures
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Following this process, you will receive an assessment report that analyzes and offers recommendations which will streamline your operation and
increase your return on investment.
CONCEPT DEVELOPMENT & DESIGN SERVICES
It is critical that you start with a true concept. A concept is the overall vision of the menu, how it will be served, your service style and how the ambiance of the restaurant will look. This is all accomplished through detailed market analysis to help understand what must be done to own the “best in market” reputation. Signature items and key points of differences are identified during this process.
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Once the concept is completed, we can develop the business plan needed to succeed. Casino FABS provides the pre-opening plan, construction review, vendor selection, staff training, and marketing concepts. We specialize in buffets, steakhouses, coffee shops, casual dining, quick service, conference centers, room service, casino food and beverage, cocktail lounges, bars, kitchens, and warehouses.
STAFF TRAINING
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Hiring the right management and front line staff is paramount to a successful Food & Beverage department. Once they are in place, proper training in all pertinent areas is necessary. We will work with your team to develop programs for staff selection, training or
retraining tailored to meet your needs. Casino FABS supports this training process with these services.
Creation of collateral materials including:
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Interview Checklists
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Training Guides
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Job Descriptions
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Employee Manuals
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Hiring Guidelines
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Tests
Creation and implementation of unit management development plans including:
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Areas of Responsibility
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Communication
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Unit Annual Plan
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Goal Setting
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Strategic Planning