Casino Food and Beverage Solutions, Providing casino consulting, restuarant services.

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Martin H. Miles, C.H.A., C.F.B.E.

As President of Casino Food & Beverage Solutions LLC, Miles offers professional consulting services to casinos, resorts, hotels, restaurants, lounges and convention centers. His expertise includes operational assessments, management recruitment and staff training, concept development and design services, contract and distribution agreement re-negotiation, and nationally branded restaurant sourcing.

Prior to founding CASINO FABS, Miles’ lead the food & beverage function for the Fortune 500 gaming corporation Harrah’s Entertainment, Inc. In this capacity, he was the catalyst for a transformation in the philosophy behind the company’s restaurants – shifting from one-size-fits-all “eatertainment” themed outlets to more sophisticated, appealing retention and attraction tools. While his vision may have added to the cost to build, his leadership has driven consistently strong increases in revenues, profitability and cover growth. Another of his significant achievements at Harrah’s is the creation of recruiting, selection and training systems which target the nation’s best culinary schools, resulting in a dramatic impact on the level of talent and bench strength among the company’s culinary and restaurant management teams. His strong management capabilities have led to the development of centralized systems, standard purchasing practices and statistical analysis capabilities.

During Miles’ tenure at Harrah’s, he grew the number of restaurants and lounges from 70 in (1998) to more than 260 today, partnering with the most prominent names in restaurant and kitchen design. He and his team opened an average of 28 restaurants annually over a four year period. Most notably, the buffet at the Showboat Atlantic City and the steakhouses at Harrah’s Atlantic City and Metropolis earned best of marketplace accolades along with highly successful financial results. One of his major development projects involved creating and building an $8.4 million seafood buffet at Harrah’s Lake Tahoe.

Native American Indian Casinos were of particular interest where he led aggressive expansions in Cherokee, NC Topeka, KS, San Diego, CA, and Maricopa, AZ.

Prior to joining Harrah’s, he held senior food and beverage executive positions at Patriot American Hospitality (Wyndham Hotels) , Richfield Hospitality Services and Doubletree Hotels& Resorts, firmly establishing a reputation for producing consistently strong growth in revenue, profit and guest satisfaction. Early in his career, he became an independent owner and operator, ultimately developing five successful restaurants in Indianapolis, which earned the distinctions of best atmosphere and one of the top three in the city.

He is a member of the International Food & Beverage Forum and has been a guest speaker at the University of California, Los Angeles Hotel Investment Conference as well as at the New York University Hotel Investment Conference.

Miles holds a bachelor’s degree in Restaurant, Hotel and Institutional Management from Purdue University; he is a Certified Hotel Administrator and Certified Food & Beverage Executive. Outside of work he is passionate about golf and tennis.
 

 
 

   
 

   

mmiles@casinofabs.com
www.casinofabs.com

 

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